Booking
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20.09.27.09.2021
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  • Check-In / Check-Out

    Check in: from 03:00 pm

    • You can arrive before 03:00 pm on request and change your clothes for your skiing day. However, we ask for your understanding that the rooms, flats & parking spaces are only available from 03:00pm
    • Should you arrive after 08:00pm, please inform us by telephone in order to prepare the late check in.
    • In case of late arrival the full room price for the booked days will be charged without any deductions.

    Check out: Hotel: until 10:00 am / Apartments with kitchen: until 09:30 am

    • In order to be able to provide a parking space to our arriving guests, we ask you to vacate your accommodation and parking spaces by 10:00 a.m. at the latest.
    • Since the basic cleaning of apartements is very time-consuming, we ask for your understanding that a check-out is required by 09:30 at the latest.
    • In case of early departure, the full room price for the booked days will be charged without deductions.
  • Bank details for deposits

    Volksbank Tirol AG
    IBAN: AT 32 4585 0005 2000 5651
    BIC: VBOEATWWLAN

    • Please state your first and last name when making a down payment.
    • For a binding reservation we ask for a down payment of 40% of the booking amount (free of charge for the recipient within 10 days after booking).
  • Discount in additional bed for children and adults in hotel rooms, suites and hotel apartment Mansarde
    • 0 - 2 years: € 15,--
    • 3 - 6 years: - 50%
    • 7 - 12 years: - 30%
    • from 13 years of age: - 10%
  • Discount in additional bed for children and adults in holiday apartments
    • 0-6 years: € 25,-- / day
    • 7-12 years: € 35,-- / day
    • from 13 years: € 50,-- to € 70,-- / day
  • Pets

    Unfortunately we cannot accept any pets.

  • Unused inclusive services

    No discount is granted for included services that are not used, such as breakfast that is not consumed. No refunds are given for bookings of packages.

  • Short stays

    We reserve the right to charge extra fees for short stays and stays over the weekend.

  • NON-Smoking

    Please note that our hotel is run as a non-smoking establishment. For the well-being of all, it is forbidden to smoke in the rooms and apartements. You are welcome to enjoy your cigarette on the balcony or in front of the hotel.

  • Parking
    • We provide all guests one parking space per room directly in front of the hotel or flat house.
    • Parking spaces in the hotel's own parking garage are partly subject to charges. Reservations are not possible. Allocations are subject to the arrival time of the guests and availability.
  • Cancellation policy Summer 2021
    • Up to 3 days before arrival: free of charge
    • From 3 days before arrival & no-show: 100% of the booking amount.

    In addition, we offer you the possibility of postponing your stay free of charge up to 1 day before arrival if one of the following reasons applies:

    • If lift operation in Ischgl is not possible due to the pandemic.
    • If travel to Ischgl is not possible due to travel bans or mandatory quarantine on entry or exit.

    The above cancellation policies apply to direct bookings via the hotel, our website or www.ischgl.com. On booking channels such as booking.com, expedia, ect. the policies applicable in the confirmation apply.

    Cancellations are only valid in written form.

    Apart from the above-mentioned guidelines, the General Terms and Conditions for the Hotel Industry (AGBH) apply.

  • Cancellation policy Winter season 2021/22

    Stays until 22.12.2021:

    • Up to 31 days before arrival: free of charge
    • From 31 days to 14 days before arrival: 70% of the total booking amount
    • From 14 days to arrival: 100% of the total booking amount

    Stays from 22.12. - 01.05.2022:

    • up to 3 months: free of charge
    • 3 months to 1 month before arrival: 40% of the booking amount
    • 1 month to 2 weeks before arrival: 70% of the total booking amount
    • from 2 weeks before arrival: 100% of the total booking amount

    In addition, we offer you the possibility of postponing your stay free of charge up to 7 days before arrival if one of the following reasons applies:

    • If skiing in Ischgl is not possible due to the pandemic
    • If travel to Ischgl is not possible due to travel bans or mandatory quarantine on entry or exit of the country.

    The above cancellation policies apply to direct bookings via the hotel, our website or www.ischgl.com.

    Apart from the above-mentioned guidelines, the General Terms and Conditions for the Hotel Industry (AGBH) apply

  • Travel cancellation insurance

    We recommend that you take out travel cancellation insurance before making a reservation. All necessary details can be found at the following link: www.europaeische.at. In addition, you will also find a link on our homepage and the written reservation confirmation. Take out travel cancellation insurance HERE!

  • Spare key

    Additional keys for the respective flats or hotel rooms are available for a deposit at the hotel reception. 

  • Linen

    All linen and bathrobes are provided by the house free of charge.

  • Wellness & Spa

    The use of our new wellness area 'MONTANARA Wellness & Spa' is free of charge and reserved exclusively for adults and young people aged 13 and over.

  • Means of payment

    Payment is possible in cash, by debit card, bank card Girocard or credit card (Visa & Master Card). Please understand that we do not accept Diners Club or American Express cards.


Misprints, changes and errors excepted. Place of jurisdiction Landeck/Tyrol.