Covid-19
Information

27.10.03.11.2021
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Dear guests,

Your health and that of our employees is our top priority. You can be sure that we will do our utmost to protect your health and offer you a PLUS of service to ensure that you enjoy your holiday and have moments of happiness.

We, Stefanie Parth with son Lukas as your hosts would like to protect you as our guests as best as we can. In order to achieve this, we would like to ask for your help and personal responsibility for the guidelines and measures which we implement with full awareness.

For check-in, please provide one of the following proofs:

  • Vaccinated: Please show us proof of your vaccination received (fully vaccinated)
  • Recovered: Please show us an antibody test (neutralisation test) which is not older than 3 months old
  • Tested: Please show us a PCR test (valid 72 hours before arrival), antigen test (valid 24 hours before arrival).
    Depending on the length of your stay, a further test may be necessary. Please enquire with us.

There will be Antigen Test station at the reception. The test is only valid for 24 hours.

All measures are adapted according to legal requirements and are valid at this point in time. Please also inform yourself about the measures at the official sites.


The most important hygiene measures in the hotel summarised for you:

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    Hygiene & Disinfection

    There are sufficient disinfectant dispensers in the hotel. We clean the rooms and touch points such as door handles and surfaces regularly.

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    Hotel staff

    All staff will comply with the 3G rule (vaccinated, recovered or regularly tested).

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    FRESH AIR

    Permanent ventilation by means of an exhaust air system and fresh air supply in the hotel lobby and wellness area as well as regular ventilation of public areas and rooms.

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    Digital travel guide

    Use your own smartphone to get the most important information about the hotel and surroundings.

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    Check-in / Check-Out

    We welcome and bid you farewell with a friendly smile and do not give you the usual strong handshake. Disinfected pens are ready to fill in the data sheet.

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    Montanara Wellness & Spa

    Open daily with extended opening hours. In case of bad weather we open earlier on request. The spa area is ventilated continuously by means of an exhaust air system and fresh air supply. The cabins may only be entered by persons living in the same household or room.

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    COVID-19 quick test in Ischgl

    It is possible to carry out COVID quick tests directly in Ischgl and our hotel.

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    Masks

    From 1st. of July there is no need to weak face masks any longer in hotels or restaurants. Every guest is free to wear a mask.

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    Breakfast

    Please disinfect your hands before each course to the buffet or use the disposable gloves available.

    Each guest will be allocated a table for the duration of their stay. This table is marked with your room number. If, in exceptional cases, a table is occupied twice, the table linen will be changed.

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    Cable Cars

    The cable car companies in Paznaun and Samnaun offer a comprehensive package of measures to ensure relaxing and enjoyable days. Under the following LINK you will find details of the Silvretta Arena Ischgl/Samnaun.

  • Cancellation policy Winter 2021/22

    Stays until 22.12.2021:

    • Up to 30 days before arrival: free of charge
    • From 30 days to 14 days before arrival: 70% of the booking amount
    • From 14 days to arrival: 100% of the total booking amount

    Stays from 22.12. - 01.05.2022:

    • up to 2 months: free of charge
    • 2 months to 1 month before arrival: 40% of the total booking amount
    • 1 month to 2 weeks before arrival: 70% of the total booking amount
    • from 2 weeks before arrival: 100% of the total booking amount

    In addition, we offer you the possibility of postponing your stay free of charge if one of the following reasons applies within 7 days before arrival:

    • If skiing in Ischgl is not possible due to the pandemic or the gastronomy is closed.
    • If it is not possible to travel to Ischgl due to travel bans or mandatory* quarantine on entry or exit.
    • If Ischgl or Tyrol is classified as a high-risk area.

    *If quarantine is only necessary for unvaccinated persons, it is not considered mandatory.

    The above cancellation policies apply to direct bookings via the hotel, our website or www.ischgl.com. For all other online booking channels, the respective cancellation conditions specified at the time of booking apply.

  • COVID-19 Travel Insurance

    Despite the pandemic status of Covid-19, the European Travel Cancellation Insurance covers illness like any other unexpected serious illness.

    In concrete terms this means:
    The Hotel Cancellation Plus and Premium cover the following reasons in the event of cancellation or interruption of the trip by the guest:

    • Illness of the guest due to COVID-19
    • Disease of a close relative or a person living in the same household with COVID-19 and the presence of the guest is urgently needed at home
    • fever and suspected corona, even if the test result is negative later
    • A positive test result without symptoms
    • A close relative in the common household is ill and the guest must be quarantined

      You can find more information HERE


For the protection of your fellow human beings, we ask you to follow the guidelines in the hotel, the cable cars and restaurants/bars. Let us together give the virus no chance!

The measures taken are constantly adapted to the official requirements. We ask for your understanding that changes may occur even at short notice!

We are always available for further questions.
Many thanks!